Frequently Asked Questions

Please read the FAQ’s below before sending us a message. It may answer all of your questions.

Typically, most orders are between $5 to $7 dollars to ship depending on the weight of the order. All bead orders over $75 ship for free in the United States, including Alaska, Hawaii, and Puerto Rico. Please use the (FREESHIP75) coupon during the checkout process. If you accidentally pay for shipping during the check-out process, and you purchased more than $75.00 worth of beads, we will refund your shipping fees when we process your order.

We currently accept GPay, Affirm, AfterPay, and all major Credit & Debit Cards. Simply select the option you desire during the check=out process.

USPS and UPS are the only way we typically ship if you do not make prior arrangements with us. Local cities and states within/next to Minnesota typically take 1-2 days, everything else typically takes 3-4 within the Continental United States.
Canada can take up to 1-2 weeks depending on your location.

We ship every day except Saturday and Sunday. Orders received Mon-Fri, are typically shipped within 24-72. If your order was placed during a holiday sale, it could take up to 5 days to process your order depending on the popularity of the sale. All orders are processed in order of date and time received.

Yes, your data is guaranteed to be safe. We have a secure socket layer that protects all of your personal information. With the secure socket you are communicating directly with the payment processor. We do not store, nor provide your payment or private information to anyone other than the payment processor.  Once your payment has been approved, we receive verification by our payment processor, and your order is processed and shipped within 24-48 hours in most cases.

Once we receive verification that your payment has been approved, you will receive an email with your order information. Your order is then placed into the order que and prioritized by when the order was placed. Most orders are then processed within a day or two and shipped via USPS or UPS with tracking information. Please note that Shawn is a disabled vet, and he works 7 days a week to support you and this online store. During holiday seasons, we typically run specials and orders that may be heavy. This will delay shipping, and orders are processed by the date and time received.

When your order is ready to be processed, we immediately print your container labels, and your beads are then pulled from inventory. Every color that you purchase is then weighed one by one, and colors that are out of stock will come to you in an empty container with a sticker labeled, “Back Ordered.” The beads that are backordered will then be shipped to you in a tiny zip-lock bag as soon as all of your backordered beads have arrived. This is to cut down on the shipping weight of the second shipment, and to show you which colors have been backordered. When your backordered beads arrive, your backorder is filled and shipped at no additional cost to you since the beads were out of stock when you placed your initial order.  If your order is large, it may take us more than two or three days to process your order.

Once your order is complete and it has been packaged, it’s weighed, and a shipping label is printed for your order. At that time, your order is split into two separate orders, one for the orders shipped, and one showing the back ordered beads that will be processed as soon as they arrive, and you will be sent a copy of both orders at that time.

Yes, we also send you a confirmation email once your shipping label has been generated. Please ensure that you enter your email address correctly to ensure email confirmation.

If this is your first visit to AngularByDesign.com, your account is created during your first order process. You can also use this (LINK) or the one in the upper right-hand corner of any page to login or create an account. If you have purchased items from us in the past, you can log in to your account to view all of your current and previous orders.

Return Policy: Store credit only on merchandise returned within 30 days of purchase with a copy of your original receipt. Buyer is responsible for return shipping fees unless there was an error on our part.

NOTE: All returned items must be unused, in original condition, and include a valid copy of your receipt. Please ship your return to AngularByDesign LLC, 1405 Lilac Dr N, Ste 123, Golden Valley, MN 55422

Simply send an email to coupons@angularbydesign.com and a list will be automatically sent to you within a couple of seconds.

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